At Eloreya, accessible from https://eloreya.com, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information: Name, email address, phone number, billing address, and shipping address.
Payment Information: Details required to process your payment (handled securely through trusted third-party gateways).
Technical Data: IP address, browser type, device information, and usage statistics.
Cookies: Small data files used to enhance your browsing experience and store preferences.
How We Use Your Information
We use your data for:
Processing and delivering your orders.
Communicating updates, offers, and customer service messages.
Personalizing your shopping experience.
Improving our website’s functionality and performance.
Preventing fraudulent transactions and ensuring website security.
How We Protect Your Data
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payments are processed through secure and encrypted gateways (like Razorpay, PayPal, Stripe, etc.) and we never store your card details.
Sharing Your Information
We do not sell or trade your personal information. We may share limited data with trusted third-party partners who help operate our website and fulfill your orders (e.g., payment processors, delivery partners), strictly for business purposes.
Cookies and Tracking Technologies
Our website uses cookies to:
Remember your preferences.
Analyze traffic and improve user experience. You can disable cookies anytime through your browser settings.
Your Rights
You have the right to:
Access and request a copy of your personal data.
Request correction or deletion of your information.
Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at – support@eloreya.com.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: 📧 Email: support@eloreya.com 🌐 Website: https://eloreya.com
