Welcome to Eloreya.com. By using our website and placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before purchasing.
Use of Our Website
You must be at least 18 years old to make a purchase.
You agree not to misuse the website or engage in any unlawful activity.
We reserve the right to change or update these terms anytime without prior notice.
Product Information
We make every effort to display product images and descriptions accurately.
Slight variations in color, texture, or size may occur due to lighting or screen differences.
All jewelry and fashion items are imitation unless stated otherwise.
Pricing & Payment
All prices are listed in INR (₹) and inclusive of applicable taxes.
We accept secure online payments through trusted gateways.
Eloreya reserves the right to modify product prices at any time without notice.
Orders & Confirmation
Once your order is placed, you’ll receive an email confirmation.
We reserve the right to cancel any order due to product unavailability, payment issues, or suspicious activity.
Shipping & Delivery
Orders are shipped within 1–3 business days after confirmation.
Delivery time depends on location (usually 3–7 working days).
Shipping policies are detailed on our Delivery Information page.
Returns & Replacements
If you receive a damaged or defective product, you can request a replacement within 2 days of delivery.
Products must be unused and returned in their original packaging.
Customized or hygiene-sensitive items (like earrings) are not eligible for return.
Read our full policy on the Returns & Refunds page.
Intellectual Property
All logos, designs, and content on Eloreya.com are owned by Eloreya and protected by copyright laws.
You may not copy, reproduce, or use any materials without written permission.
Limitation of Liability
Eloreya will not be responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
Governing Law
These Terms are governed by the laws of India. Any disputes shall be handled in the jurisdiction of Maharashtra, India.
Contact Us
For any questions, please contact: 📩 support@eloreya.com 📞 +91 7020727658
